Comments & Complaints

We are here to provide the best service possible for you. If you have any suggestions on how we could improve this service, or are unhappy about any aspect of our services, please let us know. You can speak directly to the Practice Manager or any of the staff who will pass on your concerns to the Doctor.

To pursue a complaint please contact the practice manager and she will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.

We are continually striving to improve our service. Any helpful suggestions would be much appreciated.

The Northern Ireland Ombudsman

The website of the Northern Ireland Ombudsman explains the process of complaining about the NHS in NI.

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